Frequently Asked Questions

General

Q: What is FileQuik?

A: FileQuik helps you upload, organize, and search documents quickly using automated processing and smart search features.

Q: What file types are supported?

A: FileQuik supports images, PDFs, CSV, TXT, DOC, DOCX, XLS, XLSX, PPT, and PPTX.

Supported files:

• Images: BMP, JFIF, JPEG, JPG, PNG, TIF, TIFF
• Documents: DOC, DOCX, PDF
• Spreadsheets: XLS, XLSX
• Presentations: PPT, PPTX
• Text Files: TXT
• Tabular Files: CSV

Preview support:

• Images: Fully supported image preview
• PDF: Fully supported preview with page navigation
• Office Files: Converted to PDF for preview (may vary depending on file complexity)
• CSV: Table-based preview (first rows displayed)
• TXT: Basic text preview

Q: How do I create an account?

A: Accounts are created by your organization administrator. Please contact them to receive an invitation.

Q: How do I reset my password?

A: Click "Forgot Password" on the login page, enter your email address, and you will receive an email with instructions to reset your password.

Q: Who can access my documents?

A: Your documents are only accessible to you and authorized users within your organization, depending on permissions set by your administrator.

Q: What happens if I run out of storage?

A: You will not be able to upload new documents until space is freed or your storage limit is increased. You can delete unused files to free up space.

Upload

Q: Can I upload multiple documents at once?

A: Currently, FileQuik allows one document upload at a time.

Q: Can I upload duplicate files?

A: FileQuik prevents duplicate uploads based on filename and file content.